Cisco UC & Infrastructure Engineering

We find what’s been slipping through the cracks.

25 years of Cisco UC experience, brought to bear on the problems your team has worked around for too long. When we leave, your team can own what comes next.

Most UC environments we walk into aren’t broken. They’re carrying years of undocumented changes, deferred decisions, and configurations nobody owns anymore. That’s usually what’s causing the problem.

We’ve seen all of it. We know where to look, and what the environment looks like when it’s no longer carrying this.

E911 configuration that hasn’t been validated since the last office move

A migration plan stalled because nobody’s sure what’s actually in the environment

Escalations your team can’t resolve because the original engineer left years ago

What we do

Strategic Audits

UC environment assessments that surface compliance gaps, migration risk, and configuration problems. You walk away with a clear picture of what is there, what the risk looks like, and what to address first.

Partner Capacity

White-label senior engineering for IT service providers who need deep Cisco UC expertise without adding headcount.

Systems & Networking

End-to-end infrastructure engineering: CUCM, Amazon Connect, Ubiquiti, and enterprise sysadmin. Design through deployment, with documentation your team can operate from.

Why work with Stephen

25 years of Cisco UC and infrastructure engineering. Cisco 360 Partner. Veteran-owned practice. Portland Metro, available nationwide. Every engagement is senior-led: you work directly with Stephen, not a team you’ll never meet or a junior engineer filling a seat.

About Stephen →

Cisco UC specialists

CUCM, Contact Center, Webex, Unity. Not a side practice.

E911 compliance

Kari’s Law and RAY BAUM’s Act. Work we know cold.

Accountable to outcomes

The engagement model fits the work.

Nationwide availability

Portland Metro based. Remote and on-site work, any region.

How it works

Every engagement starts the same way: we look at what’s actually there, fix what needs fixing, and document everything so your team can own it going forward.

01

Look

We assess your environment and document what we find before anyone touches a config.

02

Fix

We design and implement a solution. Senior hands on every deliverable.

03

Hand off

You get a stable, documented environment your team can actually manage.

Got a UC problem that’s been on the backburner too long? Let’s talk about it.

No sales pitch. A straight conversation about your environment.

Book a 20-Minute Call