Cisco UC and Contact Center Expertise On Demand

Help with CUCM, UCCX, UCCE, E911, and Amazon Connect. I run the work directly and scale with trusted engineers when needed.


IT Service Providers & Consulting Firms

White-label Cisco UC and Contact Center help so you can offer more services without adding staff.

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Enterprise IT Teams

Senior help for UC assessments, upgrades, migrations, and E911 remediation.

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Cisco UC Support

On-demand engineering for CUCM, Unity, UCCX, and UCCE.
Short-term or ongoing support, with senior-level troubleshooting and configuration help.

UC Assessments & Upgrades

Full environment discovery, version and compatibility checks, upgrade planning, and clean-up work where needed.

E911 Compliance

Kari’s Law & Ray Baum’s Act remediation.
Discovery, cleanup, dynamic locations, and ongoing validation.