Cisco UC & Infrastructure Engineering
25 years across CUCM, UCCX, UCCE, E911, and Amazon Connect. Every engagement I take, I run from discovery through handoff. No junior bench, no offshore team, no project manager between you and the work.
Most UC environments I walk into aren’t broken. They’re carrying years of undocumented changes, deferred decisions, and configurations nobody owns anymore. That’s usually what’s causing the problem.
I’ve seen all of it. I know where to look and what an environment looks like once it isn’t dragging a decade of debt behind it.
E911 configuration that hasn’t been validated since the last office move
A migration plan stalled because nobody’s sure what’s actually in the environment
Escalations your team can’t resolve because the original engineer left years ago
Services
UC environment assessments that surface compliance gaps, migration risk, and configuration problems. You walk away with a clear picture of what’s there, what the risk looks like, and what to address first.
White-label senior engineering for IT service providers who need deep Cisco UC expertise without adding headcount.
Infrastructure engineering across CUCM, Amazon Connect, Ubiquiti, and enterprise sysadmin. Design through deployment, with documentation your team can actually operate from.
25 years of Cisco UC and infrastructure engineering. Veteran-owned practice. Portland Metro, available nationwide. Every engagement is senior-led: you work directly with Stephen from first call through delivery.
About Stephen →CUCM, Contact Center, Webex, and Unity. This is the whole practice, not a side line.
Kari’s Law and RAY BAUM’s Act, from remediation through ongoing validation.
Fixed scope agreed up front. You know what you’re getting before I start.
Portland Metro based. Remote engagement, on-site travel as needed, any region.
Every engagement starts the same way. I look at what’s actually in the environment, fix what needs fixing, and document everything so your team can own it going forward.
01
I assess the environment and document what’s there before anyone touches a config.
02
I design and implement the solution. Senior hands on every deliverable, because it’s just me.
03
You get a stable, documented environment your team can actually manage.
A 20-minute call is usually enough for me to tell you whether I can help.
Book a 20-Minute Call